Valérie

Yorrian

We do not accept unsolicited agency resumes or phone calls. Please do not forward unsolicited agency resumes to our website or to any of our employees. We will not pay fees to any third party agency, outside recruiter or firm without a mutually agreed-upon contract and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly.

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And our mission to reshape a traditional industry with tech.

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<h5 dir="ltr">About us: </h5>
 
We are Fixico, a fast-growing car damage repair marketplace, backed by world-class Silicon Valley-based investors. Trusted by fleet owners, leasing, rental, and insurance companies. Fixico has managed hundreds of thousands of repairs for companies ranging from the world's biggest brands to local players. Fixico is on a constant upward trajectory and rapidly expanding throughout Europe.


What you will be doing
 
As a Partner Success Manager you will be joining our Operations team. The team aims to provide the best possible support to our customers, partners and repair shops in our network. Main activities surround building long lasting relationships with stakeholders and aid in solving any problems that might arise. 
You will handle all incoming and outgoing communication with our B2B clients in Italy, arrange the best deals with repair shops for our B2B clients and handle questions from clients and drivers via mail, chat or phone. Next to that you are the one reaching out to clients to help them make a choice and book an appointment to repair their car damages.


Your Responsibilities
 
<ul><li dir="ltr">Managing our Italian B2B accounts </li><li dir="ltr">Optimizing all processes and volumes for the accounts </li><li dir="ltr">Arrange the best and fastest quotes for our B2B clients </li><li dir="ltr">Processing all B2B damages, including quality assurance and damage reports</li><li dir="ltr">Onboarding new partnerships and educating your account on the best use of Fixico</li><li dir="ltr">Being the point of contact for all operational communication with partners and their drivers regarding damage repairs</li><li dir="ltr">Establishing and strengthening relationships with different partners, such as international leasing and rental companies</li><li dir="ltr">Ensuring a smooth and timely repair experience for our clients </li><li dir="ltr">Tracking and solving repair issues</li></ul>

Do you require a visa sponsorship to work in the Netherlands?

Are you currently based in the Netherlands?

What is your earliest possible start date?

What is your expected salary for this position?

Partner Success Manager - Italy

<h5 dir="ltr">About us:</h5>
 
We are Fixico, a fast-growing car damage repair marketplace, backed by world-class Silicon Valley-based investors. Trusted by fleet owners, leasing, rental, and insurance companies. Fixico has managed hundreds of thousands of repairs for companies ranging from the world's biggest brands to local players. We are on a constant upward trajectory and rapidly expanding throughout Europe.
 

What you will be doing: 
 
As our Senior B2B Marketing specialist, you will work within our Marketing team. Our Marketing team is responsible for managing the Fixico brand, creating and executing lead generation activities and campaigns to grow our B2B customer base and all communications and PR activities within the company. In this role, you will also work closely with our Commercial and Product Development teams. 

In this position, you will lead Fixico’s B2B marketing projects from beginning to end. You will also be responsible for ensuring our partners have the best possible customer experience. Your main goal in this role will be to grow the Fixico brand within our target markets by acquiring new business, retaining existing clients, and supporting the operations team in optimising our network of body repair shops. 
 

Your responsibilities: 
 
<ul><li dir="ltr">Creating and executing a growth strategy for our B2B business partners</li><li dir="ltr">Developing and optimizing business partner propositions at various stages of the product life cycle</li><li dir="ltr">Creating, managing, and executing on and offline marketing campaigns</li><li dir="ltr">Developing and maintaining different marketing outlets, such as social media, local and central websites (<a href="http://www.fixico-business.com" rel="noopener">http://www.fixico-business.com</a>) </li><li dir="ltr">Enhancing the customer experience, improving the driver and customer journey, and maximizing retention</li><li dir="ltr">Optimizing the marketing assets for our body repair shop network, going through the acquisition, education, and retention of our network partners</li><li dir="ltr">Research competitor offerings, business partner satisfaction, and body repair shop satisfaction, as well as identifying new market trends and developments</li><li dir="ltr">Setting up and maintaining marketing automation flows to support lead generation and business partner and body repair shop interaction</li></ul>

Do you require a sponsorship to work in the Netherlands?

Are you currently based in the Netherlands? 

What is your salary expectation for this role?

Senior B2B Marketing Specialist

About us:
We are Fixico, a fast-growing car damage repair marketplace, backed by world-class Silicon Valley-based investors, and scaling up rapidly throughout Europe. Trusted by fleet owners, leasing, rental, and insurance companies. Fixico has managed hundreds of thousands of repairs for companies ranging from the world's biggest brands to local players.
Fixico is on a constant upward trajectory and rapidly expanding throughout Europe. To continue our success and make sure our team has everything they need to perform at their best, we are looking for an enthusiastic Office Manager.
 
What you will be doing:
In this role, you will be part of the People &amp; Culture team. You will have a huge impact on the company culture, the well-being, and the success of our employees. You are the one in charge of creating the nicest work environment in Amsterdam.
Next to making sure the office is running smoothly, you’ll also take care of organizing events on a regular basis and onboarding new hires. This job offers a lot of variety, with every day being different. You’ll never have a dull moment.
 
Your responsibilities include:
<ul><li dir="ltr">Spotting and solving issues in and around the office</li><li dir="ltr">Decorating and constantly improving the office environment; making sure it always looks nice and tidy</li><li dir="ltr">Welcoming visitors, candidates, and colleagues to our office</li><li dir="ltr">Making sure the office is fully stocked at all times</li><li dir="ltr">Arranging food &amp; drinks during meetings with external parties</li><li dir="ltr">Making sure lunch is arranged on a daily basis</li><li dir="ltr">Supporting the onboarding of new hires</li><li dir="ltr">Organizing regular team outings and events together with the Party &amp; Event Committee</li></ul>

Are you currently based in the Amsterdam area?

Office Manager

What you will be doing
 
As a Talent Acquisition Specialist you will be joining the People and Culture team. Our People team is responsible for acquiring and maintaining Fixico’s biggest asset; our employees. You will be the one leading all TA activities and advice on the vision and strategy. 
In this role, you will be seen as a real Business Partner and advisor for all TA-related activities. You will help to strategically build a wide variety of teams for different markets, focusing on our further expansion throughout Europe. You will develop and lead Fixico’s recruitment frameworks to bring our talent acquisition strategy to the next level. 
 
 
Your responsibilities
 
<ul><li dir="ltr">Managing the end-to-end hiring process of all positions across Fixico, including:<ul><li dir="ltr">Sourcing, hunting and evaluating direct applicants</li><li dir="ltr">Interviewing </li><li dir="ltr">Follow-up with candidates</li><li dir="ltr">Providing candidate feedback </li><li dir="ltr">Reference check</li></ul></li><li dir="ltr">Revising job descriptions and role requirements</li><li dir="ltr">Creating and executing a recruitment and sourcing strategy</li><li dir="ltr">Supporting HR in post-hiring projects, such as onboarding and performance management</li><li dir="ltr">Facilitate leadership on future expansions and hiring strategies </li><li dir="ltr">Developing an efficient employer branding strategy </li><li dir="ltr">Providing high-level guidance to management on how to effectively hire new members</li><li dir="ltr">Coaching/managing intern(s) </li></ul>

Talent Acquisition Specialist

About us
We are Fixico, a fast-growing car damage repair marketplace, backed by world-class Silicon Valley-based investors. Trusted by fleet owners, leasing, rental, and insurance companies. Fixico has managed hundreds of thousands of repairs for companies ranging from the world's biggest brands to local players. Fixico is on a constant upward trajectory and rapidly expanding throughout Europe.

What you will be doing
In this internship, you will be a part of the Customer Success team. Our team has one task: making sure every customer receives excellent service. Your job will be to do everything in your power to put a smile on our customers’ faces by contacting them on a regular basis. This contact is done through several channels such as phone, e-mail, or chat. 

Your responsibilities
<ul><li dir="ltr">Owning the daily communication with our customers and being their main point of contact for managing their car damage through Fixico</li><li dir="ltr">Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas</li><li dir="ltr">Being attentive and customer focussed in combination with convincing customers to repair their car through Fixico</li><li dir="ltr">Optimizing the sales strategy for the German market</li><li dir="ltr">Researching the German car repair market, consumer behavior, and potential partnerships</li><li dir="ltr">Provide administrative support to members of the German team</li><li dir="ltr">Qualify sales leads and provide an initial set of information to them about how Fixico can benefit their business or economic situation</li></ul>

When is your earliest possible start day?

Internship - Customer & Network Success - German

About us
We are Fixico, a fast-growing car damage repair marketplace, backed by world-class Silicon Valley-based investors. Trusted by fleet owners, leasing, rental, and insurance companies. Fixico has managed hundreds of thousands of repairs for companies ranging from the world's biggest brands to local players. Fixico is on a constant upward trajectory and rapidly expanding throughout Europe.


What you will be doing
 
In this internship, you will be a part of the Customer Success team. Our team has one task: making sure every customer receives excellent service. Your job will be to do everything in your power to put a smile on our customers’ faces by contacting them on a regular basis. This contact is done through several channels such as phone, e-mail, or chat. 


Your responsibilities
 
<ul><li dir="ltr">Owning the daily communication with our customers and being their main point of contact for managing their car damage through Fixico</li><li dir="ltr">Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas</li><li dir="ltr">Being attentive and customer focussed in combination with convincing customers to repair their car through Fixico</li><li dir="ltr">Optimizing the sales strategy for the Dutch market</li><li dir="ltr">Researching the Dutch car repair market, consumer behavior, and potential partnerships</li><li dir="ltr">Provide administrative support to members of the Dutch team</li><li dir="ltr">Qualify sales leads and provide an initial set of information to them about how Fixico can benefit their business or economic situation</li></ul>

When is your earliest possible start date?

Internship - Customer & Network Success - Dutch

Of course, there is always the possibility that we do not have an open position online that fits your interest.
Because we are a scale-up, we are expanding and looking for enthusiastic and motivated people all the time. Therefore, there is always a chance we might need someone like you rather sooner than later. To make sure we do not miss the chance to meet, we really want to encourage you to send us your application anyway! 
 
Who knows we can help each other out sooner than we both expect.