Who is looking for you
Fixico is an innovative and fast-growing tech company, well funded by top tier investors. We are expanding rapidly throughout Europe and we are looking for an Account manager Operations to help us take our Benelux market to the next level.
You will have the unique opportunity to establish and grow the largest network of repair shops in Europe. Next to that, providing our business partners with the best possible service.
Why do you want to meet us?
Join Fixico in our mission to lead Europe's car repair marketplace. As an Account Manager Operations, you'll be the pivotal point of contact for our B2B partners. You'll negotiate optimal repair shop deals and provide prompt support via email, chat, or phone. Additionally, you'll serve as the commercial backbone for our Benelux market, supporting both customers and partners. This role calls for a blend of operational boldness and a keen commercial insight, offering substantial autonomy and responsibilities.
Your main responsibilities will include:
Cultivate enduring, strategic client and body repair shop relationships
Oversee our B2B accounts, streamlining processes and maximizing volumes
Take charge of the complete repair process, including damage report processing, approval, and quality checks for all fleet and rental vehicles
Guide and educate clients in harnessing the full potential of the Fixico platform to achieve their business objectives
Facilitate the seamless onboarding of new Fixico clients
Guarantee client retention and robust product utilization
Elevate satisfaction levels and share-of-wallet for our designated clients
What we are looking for
You have 2-5 years of experience either as Account Manager, Customer Success Manager, Inside sales or similar roles
You have preferably experience either within the automotive industry, insurance
You are fluent in Dutch and English, any other language such as French is a plus
You are able to recognize & act upon new business opportunities
You are highly motivated, dynamic and have a hands-on personality
You have a commercial mindset and a proactive attitude
You are a skilled communicator and relationship builder
You are open-minded, curious and collaborative
What is in it for you?
At Fixico, we like to reward successful talent and create opportunities for people to grow professionally and personally. Alongside with that we offer:
The rare opportunity to be in the first row in building a world-leading platform in the automotive world
The opportunity to join a scale-up at an exciting time of rapid growth and contribute to its expansion across Europe
As members of The Collection you will also be able to use different meetings room throughout Amsterdam, and a fully equipped gym within our office building
The possibility to lease a bike through Fixico
An attractive pension plan
An open, flexible work-environment in the heart of Amsterdam, overlooking the Rijksmuseum
A young, talented and extremely driven team, where you will work with all departments
Plenty of responsibilities and opportunities to grow
Daily freshly prepared lunch and plenty of snacks
A toast on our huge balcony during our Friday drinks
Are you self-motivating, flexible, ambitious and social, and are you looking for a challenging and exciting opportunity? Apply today and tell us why we should meet you!
Fixico is the digital car repair management platform on a mission to shape the future of car repair by creating a smarter, better and digitally connected marketplace for everyone. Fixico enables businesses to make data-driven repair decisions, and fully optimise, control and track their repairs, while offering exceptional driver journeys. Over 2,500 repairers and 200 businesses, including industry leaders such as AON, Sixt and Arval, are leveraging Fixico across ten countries. To find out more, visit fixico-business.com.
Bring big ideas to life in an exciting environment with many benefits, with amongst them the following:
Competitive salary package
25 vacation days per year
Flexible office hours
Central location in Amsterdam
Lease bike plan
Friday drinks & social events
Attractive pension plan
Fresh lunch and snacks