The role and the team
At Fixico you get the chance to play a major role in making the entire body repair process run smoothly, through your knowledge of car damage. You check the incoming damage and ensure that the correct information is shared with our damage repair network.
Our Damage Repair Experts check the incoming damage and ensure that it is forwarded to the damage repairers in our network. Together with the team you are responsible for handling the entire damage repair process from A to Z.
The Operations team you will be part of has one important task; ensure that all users of our platform can get back on the road as soon as possible!
What does your role encompass?
In the role of Damage Repair Expert, you will ensure that the entire damage repair process runs as efficiently as possible. You use your (acquired) knowledge of car damage (repair) to help our users and thereby further expand your own knowledge of car damage and damage repair. You will work together with our Partner account managers, Network account managers (for the damage repair network) and our Customer Excellence team.
As a Damage Repair Expert you will:
Supervising the entire damage repair process from start to finish
Assess the incoming damage with an expert eye
Check quotations and damage calculations
Follow up on damage reports, mainly by telephone, with both the users and the repairers
What we are looking for:
You have completed an MBO / HBO education (preferably automotive related)
You are in possession of an audatex certificate (not required, but an advantage)
You have a passion for cars/automotive
You have strong problem solving skills
You are accurate in your work
You like working in a team
You are fluent in Dutch (speaking and writing).
Knowledge of English, German or French is a big plus.
What we offer:
In addition to a market-based salary, you also receive;
The opportunity to work at a scale-up in a time of rapid growth and contribute to the expansion in the rest of Europe
An open and flexible working environment in the heart of Amsterdam, with a view of the Rijksmuseum
A young, talented and extremely driven team
Lots of responsibility and ownership
Daily fresh lunch and snacks
Toast on our large balcony during the Friday afternoon drinks
Fixico is Europe's leading digital refinish management platform, with a mission to change the way car owners, businesses and refinishers work together. Fixico offers a central environment that improves the damage repair process in every perspective; car owners experience an effortless bodyshop process, companies have greater operational efficiency and bodyshops can make the most of their workshop. More than 200 major fleet, leasing, rental and insurance companies, such as Uber, Sixt and ShareNow, use Fixico's network of more than 2,500 bodyshops in Europe.
Are you the enthusiastic and driven Damage Repair Expert we are looking for? Do you want to be part of an international team that works hard and has fun while building a leading brand? Then send us your application and show us why we should work together…
Bring big ideas to life in an exciting environment with many benefits, with amongst them the following:
Competitive salary package
25 vacation days per year
Flexible office hours
Central location in Amsterdam
Lease bike plan
Friday drinks & social events
Attractive pension plan
Fresh lunch and snacks