Who is looking for you?

Fixico is an innovative and fast-growing tech company, well funded by top-tier investors. We are expanding rapidly throughout Europe and are looking for an Operations Manager in France. Someone who will bring our repair shop network and our partnerships in France to the next level.

You will have the unique opportunity to establish and grow the largest network of repair shops in Europe. Next to that, providing our business partners with the best possible service.

Why do you want to meet us?

Fixico is on a mission to become the largest car repair marketplace in Europe. You will be one of the driving forces behind our body repair shop network, from connecting new repair shops, building relationships with them and making them successful on the Fixico platform. You will be the commercial support for our French-speaking customers and partners

You will act as an advisor and a service provider by being operational but having a strong commercial mindset. This role comes with a lot of autonomy, and responsibility.

Your main responsibilities will include:

• Ensure the correct handling of repairs in French-speaking territories, from approving damage reports to finalizing repairs to handling issues that may arise

• Being the commercial support for French-speaking accounts, ensuring successful partnership with B2B accounts

• Expand and handle the Network management in French-speaking geographies

• Connect new body repair shops to grow the network by direct sales, attending events and visiting their workshop

• Collaborate with other departments to ensure a smooth collaboration between Fixico, body repair shops, business partners and drivers

• Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas

Your strengths consist of…

• 2 years of experience as an Account Manager or a similar role

• Able to take a lot of responsibility and thrive when given autonomy

• Able to identify and act upon new business opportunities

• Skilled communicator and relationship builder

• Native in French and excellent communication skills both written and verbally in English

• Experienced in using CRM software like Salesforce

What is in it for you?

At Fixico, we like to reward successful talent and create opportunities for people to grow professionally and personally. Alongside with that, we offer:

• The rare opportunity to make an impact by transforming an old-fashioned industry

• The opportunity to join a scale-up at an exciting time of rapid growth and contribute to its expansion across Europe and beyond

• Entrepreneurial role with the big challenge of growing Fixico in a very fast-changing market

• The challenge of building the largest repair shop network in Europe

• An exciting role with a lot of responsibility, possibilities to grow and flexibility to partially shape your own position

• Be part of a young, talented and extremely driven team, where you will work with all departments

• A work culture that is built on teamwork, passion, trust, accountability, curiosity, fearlessness and respect

Are you self-motivating, flexible, ambitious and social, and are you looking for a challenging and exciting opportunity? Apply today and tell us why we should meet you!

About us
Fixico is the digital car repair management platform on a mission to shape the future of car repair by creating a smarter, better and digitally connected marketplace for everyone. Fixico enables businesses to make data-driven repair decisions, and fully optimise, control and track their repairs, while offering exceptional driver journeys. Over 2,500 repairers and 200 businesses, including industry leaders such as AON, Sixt and Arval, are leveraging Fixico across ten countries. To find out more, visit fixico-business.com.