Partner Account manager - German

Job description

Who is looking for you?

Fixico, an ambitious tech scale-up in Amsterdam, is expanding rapidly throughout Europe and is looking for a structured and social person who will be making our partners successful in using our platform.

As part of the Partner Success team, you will have the opportunity to make a huge impact on the growth of our company through helping our B2B partners on a daily basis, making sure they receive the best possible service. 

 

Why do you want to meet us?

Our Partner Success team has one task: making sure all our B2B partners and their drivers receive the best possible service. You are their point of contact and help them with handling their damages as efficient as possible. You will have the opportunity to be part of a team of passionate and driven colleagues.

In this customer-centric role, you will contact the Fixico partners, build a relationship and making them successful in using the Fixico platform. But there's more to it: you'll work closely with the other operational teams and you act as an advisor and a service provider. This is done by being operational and service-responsive.

 

An overview of your responsibilities:

  • Setting up strategy for new pilots
  • Implementation of new signed B2B partners
  • Handle account management for B2B accounts

Requirements

  • Experience in (internal) account management and/or customer success
  • Willingness to create a great customer journey
  • Ability to recognize & report on business opportunities that come up during daily tasks
  • You have excellent communication skills both written & oral in German and English
  • Administratively strong
  • Being open-minded, curious and collaborative

What do we offer?

  • Work in an open, transparent environment in the heart of Amsterdam
  • Become part of our young, talented and extremely driven team
  • Experience plenty of responsibilities and opportunities to grow
  • Enjoy freshly prepared lunches and plenty of snacks
  • Stay healthy by joining our weekly office bootcamp
  • Toast on our huge balcony during our Super Fridays
  • Get inspired by our office view overlooking the Rijksmuseum